From Digital Design to Your Doorstep: What Happens After You Click 'Order'?

Knock Knock, It's your order from Penguin Uniform, and the moment of truth. We know you want to see your new workwear looking exactly as expected with clean branding, consistent stitching or print, and ready for your team to wear. Achieving that level of reliability isn’t luck. It’s the result of a process designed to make ordering branded workwear as straightforward and stress‑free as possible.

At Penguin Uniform, each stage of your order is managed by a dedicated team who specialise in their department. So if you are looking to purchase a workwear bundle, here’s how your order moves from a digital logo to finished uniforms delivered to your door.

1. Building Your Brand: The Office Team’s Blueprint for Success

Every project starts with your order or quote request. From the moment it arrives, our Office Team reviews the details to make sure everything is clear, workable, and fits with the end result you’re expecting.

If something in your design needs adjustment for embroidery or print, or if your choice of garment affects how the logo will look, the team will contact you directly. Nothing progresses without a clear, approved logo proof. This step ensures accuracy from the start so you can be confident in the outcome before production begins.

2. Bringing Your Brand to Life: The Penguin Uniform Production Process

Once your garments arrive and your logo is approved, your order moves to production.

Our print lab uses DTF (direct to film) printing to accurately recreate your logos. DTF produces full-colour detailed designs that are highly durable, making your logo resistant to cracking and fading. Our embroidery team use single, six and eight head machines running all day to complete all embroidery orders in a timely fashion to the high quality you expect. 

3. Getting Your Brand Back to You: Inspection, Packing & Delivery

When production is complete, every item goes through a thorough quality check. Alignment, clarity, placement, finish. All these details are checked before anything is packed. Your new workwear is then neatly folded so when it arrives it’s ready to hand out. 

Our Operations Team manages dispatch, your items are packed securely and shipped using either DPD or Royal Mail. Tracking information is shared with you so you know when to expect your delivery. This final step completes the journey from placing the order to arriving on your doorstep. If you have any questions, our team are available to support you every step of the way.

Ordering custom workwear should feel straightforward and dependable. Our process, led by teams across Office, Production, and Operations, is designed to bring you quality workwear that arrives on time and looks exactly as approved.

Want to place an order? Get a Quote Today, and we’ll guide your workwear from design to delivery.